Scope
Excelium Digital provides digital services such as showcase websites, e-commerce websites, branding, content, product photography, community management and maintenance. Services are primarily intended for professional clients.
Quotes and acceptance
Quotes and generated proposal PDFs are based on the information provided by the client. They are valid for 30 days unless otherwise stated. A project starts only after written acceptance of the quote or proposal and, where applicable, payment of the requested deposit.
Prices and taxes
Prices are stated excluding VAT unless expressly indicated otherwise. French VAT is applied where required. The final price may change if the client requests additional services, changes the scope, or provides incomplete information.
Payment terms
- For one-time projects, the standard payment structure is a 40% deposit on acceptance and the balance before launch, unless otherwise agreed.
- For monthly rental plans, subscription fees are due monthly in advance with a 24-month minimum commitment, unless otherwise agreed in writing.
- Late-payment penalties for professional clients may apply at three times the French legal interest rate, plus a fixed recovery fee of EUR 40.
Client cooperation
The client must provide accurate information, content, approvals, access credentials and feedback needed to deliver the project. Delays caused by missing information or late validation may affect the delivery schedule.
Delivery and changes
Delivery dates are estimates unless expressly confirmed as firm deadlines. Requests outside the agreed scope may require an additional quote, timeline adjustment or separate agreement.
Intellectual property
Unless otherwise agreed, ownership or usage rights for final deliverables are transferred to the client after full payment. Third-party tools, fonts, stock assets, plugins, hosting services and software licenses remain subject to their own terms. Excelium Digital remains free to use general know-how, methods and reusable technical components developed independently.
Maintenance and hosting
When maintenance or hosting-related assistance is included, it applies only to the agreed scope. Third-party hosting, domain, email, payment or plugin services remain subject to their providers' terms and availability.
Cancellation and termination
If a project is cancelled after acceptance, amounts corresponding to work already performed or reserved may remain due. Monthly plans remain subject to the agreed minimum commitment period. Termination conditions may be detailed in the quote or contract.
Personal data
Personal data is processed as described in the Privacy policy.
Applicable law and disputes
These terms are governed by French law. The parties will first seek an amicable solution. Failing that, disputes will be handled by the competent courts under applicable French and European rules.